Featured course: De-escalation training
Give your team skills to defuse tense situations and make solutions possible. When individuals employ de-escalation techniques, people are less likely to lose their temper, make rash decisions or even become violent.
This 40 minute online course will teach:
- The four principles of de-escalation
- How to spot signs that we or others are becoming angry or afraid
- Proven methods for calming ourselves down
- Techniques for helping the other person to calm down:
- When speaking
- When listening
- In Non-verbal ways
- What to do if de-escalation isn’t working
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+1-330-691-5780
info@northforklearning.com
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