Description
Improve collaboration, prevent misunderstandings, and foster professionalism with this 30 minute training. Effective email etiquette is crucial for clear communication and maintaining professionalism in the workplace and is essential for individual and organizational success. Proper email etiquette – using a clear subject line, maintaining a polite tone, being concise and avoiding unprofessional behavior – helps ensure that messages are understood, well-received, and create a positive impression.
This interactive course teaches learners how to:
- Write informative subject lines
- Use appropriate salutations
- Present ideas clearly, concisely and respectfully
- Arrange information to maximize understanding and minimize frustration
- Balance professionalism with friendliness and empathy
- Decide when to include attachments
- Conclude an email
- Avoid common errors in tone, grammar, and style
This course includes:
- A SCORM 1.2 package
- An MP4 video with captions burned in
- An MP4 video with no captions
- An SRT captions file
Not sure? View an excerpt here!
Try before you buy. Request a free demo of the full course on our LMS:
+1-330-691-5780
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